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How ke66 Handles Your Personal Information

This Privacy Policy explains what data ke66 collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our platform — and exactly what we do with it.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access or deleteCookie and device dataContact us to request changes
ke66 How ke66 Handles Your Personal Information
HOW WE PROTECT IT

Our Approach to Data Security and Retention

We apply security measures at the account level, the payment layer, and the platform infrastructure. SSL encryption covers data in transit between your device and our servers. Payment references for bKash, Nagad and Rocket are stored separately from your login credentials and are never exposed to other account holders. We review data retention periods regularly and remove data that no longer serves a legitimate purpose under applicable law.

SSL Encryption

All data sent between your phone and ke66 — login, deposit references, account updates — travels over SSL-encrypted connections. This applies whether you are on mobile or desktop.

Payment Data Isolation

Your bKash, Nagad and Rocket transaction references are stored in an isolated layer. They are used only to verify and match payments, never shared with other account holders.

Cookie Controls

Cookies track your session preferences and login state. You can adjust cookie permissions through your browser settings at any time, though some features may require session cookies to function.

Data Retention Policy

We keep your account data for as long as your account is active and for any legally required period after closure. Once that period ends, personal data is deleted or anonymised.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete the personal data ke66 holds on your account, our support team handles those requests directly. You can reach us through live chat on the platform, by email, or through the in-account help section. We aim to respond to data-related requests within a reasonable time, and we will confirm receipt of your request so you know it is being handled.

Live Chat Open the chat icon inside your ke66 account to raise a privacy request. Our support team will log your request and follow up directly.
Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can verify your account identity quickly.
In-Account Help Use the Help section inside your ke66 account to submit a privacy query. This route keeps your request tied to your verified account from the start.

Common Questions About Your Privacy at ke66

These are the questions we hear most often about how your data is handled. If your question is not covered here, contact our support team through live chat or email and we will respond with the specific detail you need.

We collect your name, phone number, email address and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also record transaction references to match payments to your account.

No. We never store your mobile wallet PIN or full payment credentials. We only record the transaction reference and wallet identifier needed to verify and process your deposit or withdrawal.

Yes. Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

Send a deletion request through the in-account Help section or by email. We will process it in line with any legal retention requirements that apply to your region and confirm once it is done.

We do not sell your data. We share it only with service providers — such as payment processors and identity verification partners — who are required to handle it under strict data-protection terms.

We retain data for any period required by applicable law in your eligible region after account closure. Once that period ends, your personal data is deleted or anonymised from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.